Shipping Policy

For shipping, we mainly use DHL, UPS, EMS, FEDEX etc, that depends on the place you are in. Estimated Delivery Time: For Special Occasion Dresses, Wedding Dresses: All the dresses are not in stock, whether choosing a standard size or custom measurements, all our dresses are personally tailored for you from scratch. Now, we need about 14-17 days to processing your order and about 3-7 days for shipping. So, we advise you to expect the delivery to take approximately 17-24 days(some dress with heavy handmade work need around 25 days). For rush order, dress can be finished in 10 days, and then...

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Return Policy

Return Policy General Return Policies Contact Customer Service to initiate the return process within SEVEN days upon receiving your item(s).After 7 Days,we cannot offer return service .  No returns and no exchanges for custom items. Return Shipping Cost will be paid by customer. We can only refund you the item price itself .the shipping cost you spent cannot be refund, as this part had been paid to shipping company.Shipping back fee is paid by customers We can only refund when we got item.if we cannot got that,we refuse to refund.          If the parcel was hold by the Customs, the Customs Clearancefee...

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About Us

formal gown is a B to C retailer website. We provide customers with prom dresses, homecoming dresses gowns and wedding dresses. We have an independent manufacturing and processing plant. We do every gown with exquisite craftsmanship and an attitude of excellence, with'quality, service, integrity, and innovation' as the core business philosophy , Products are exported to the United States, Britain, Australia, etc., and are well received by all kinds of customers. Our company's beliefs Discover beauty, create beauty, and enjoy beauty!

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